Answers before you book

Frequently asked questions

From supplies and scheduling to pricing and our satisfaction promise, here's what to know before your cleaning.

Book your clean
01

Services and pricing

What services do you offer?

We offer a wide range of cleaning services, including residential cleaning, commercial cleaning, deep cleaning, move-in/move-out cleaning, and more.

How much will it cost to clean my home?

The cost depends on factors such as the size of your home, the type of cleaning required, and any additional services you may need. We offer customized quotes based on your specific needs.

Do you offer recurring cleaning services?

Yes, we offer weekly, bi-weekly, and monthly cleaning services to help your home remain consistently clean.

02

Your appointment

Do you provide cleaning supplies?

Yes, we bring our own eco-friendly cleaning supplies and equipment. If you have specific products you prefer, we're happy to accommodate.

Do I need to be present during the cleaning?

It's completely up to you. Many of our clients provide us with access to their homes, while others prefer to be present.

How long will the cleaning take?

The duration depends on the size of your home and the extent of cleaning required. We can provide an estimated timeframe based on your specific needs.

Can I schedule a cleaning on weekends or evenings?

Yes, we offer flexible scheduling options, including weekends and evenings, to accommodate your busy schedule.

03

Trust and satisfaction

Are your cleaners insured?

Each cleaning professional is required to maintain their own liability insurance before accepting appointments through Caramel Cleaners.

What if I'm not satisfied with the cleaning?

Your satisfaction is our priority. If you're not happy with the cleaning, please let us know within 24 hours, and we'll gladly re-clean the areas in question at no extra cost.

Still have a question?

We're happy to help.